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elcx's avatar

#1 Hardware (Home Improvement Center) faced competition from big box Home Depot and what did they do?

They doubled up on fantastic and knowledgeable personal service, more inventory depth, and ease of ready and direct access to one's shopping needs. Personnel with specialized knowledge who go out of their way to help each customer without attitude or indifference, goes a long way to guarantee shopper loyalty. Even though it is a chain, ACE feels local, homey and welcoming.

Bravo ACE hardware- Home Improvement Center. Thank you Bonnie Donovan for your in-depth research and showcasing this great local institution. Fantastic article.

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CarsAreBasic's avatar

Great report Bonnie.

What do you have in Down Town Old Town Santa Barbara?

Intentional shutting down and constricting of auto use and the customers that drive them!!!

Paseo Nuevo is blocks away from 1 freeway access (yes it is called Carillo St.) and its underground parking is difficult at best. When built it had open State St. access, Chapala was not narrowed as now, De la Vina flowed and there was still some vestige of on street parking. As Bonnie states lower State has more restaurants BUT the narrowing of State, the Bulbout Hell on many of the feeder streets, make access difficult at best. To quote the now disgraced Rob Dayton when asked by former (and dedicated anti car) City Councilman Gregg Hart how the destruction of street auto use was working to promote walking "you cannot get people to walk 5 minutes." (finance committee meeting)

What has driven this Council Majority for a minimum of 10 years? They have kissed the ring of the failed Vision Zero, intentionally used a now massive failure of an Emergency Ordinance that short circuited the HLC. The Move/bike boys have failed, and the dangerous Electric Motorcycles are attracting kids who ride/drive in a chaotic fashion all over the City.

CAB loves your Public Records requests.

It is clear after decades; tourist are not interested in walking up and down the city, locals want clear and open access and as they age want cars to get around. In the past decade there has not been and never was "demand" pedal bike use on the streets. Bus use numbers were declining for that decade.

Nicely done Bonnie.

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